Getting started
Connection
Permissions
Apple Pencil
Mapping
Keys and apps
Write
Display mode
App guides
Purchase
Privacy and security
Desktop apps
Troubleshooting
Contact
Still stuck? Email support@deuspen.com with your iPad and computer models, the app you draw in, whether you were on the cable or Wi-Fi, and what you expected. The Diagnostics panel in the companion's Settings shows the connection state in words; tell us what it says.